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Service Facility Name: Dis-Chem Pharmacy Secunda Mall
Address: Shop UG35, Secunda Mall, 35 PDP Kruger St, Secunda, 2302, South Africa
Service ID: 56055
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This store used to have good service however, these days you will find only 2 pharmacists on month end. Spend 1 – 1.5 hours in the store just to get medication.
Today I had a very unpleasant experience at Dischem, The lady that was helping me was rude and did not want to help me, she was eating while “helping” me.
At the end she did not sell me anything, so I told her I’ll go somewhere else and so I did and those people we’re more then willing to help me.
It is always mission to get my medication from the dispensary. One moment my prescription is valid till March and then apparently I can’t get my medication now due to my prescription being very old. So feed up of this place. The attitude of the one pharmacist was very bad and not willing to help. Will rather pay extra and go to a proper pharmacy next time. Luckily my doctor could assist telephonically.
The pharmacy is good and well stocked. The clinic does not seem good at making and keeping appointments though. We had an instance where we booked an appointment, got there, and they never booked it. And we were not the only customers with the same complaint