Patients commend the facility for its cleanliness, recent renovations, and especially for the kindness and professionalism demonstrated by several standout staff members like nurses Portia and Nomlindelo, and Wayne from Pathcare. These individuals have been praised for their compassion and dedication, significantly uplifting patient experience during stressful times. While there are elements for improvement, notably in consistent care and communication, the facility shows great promise due to its dedicated staff and positive patient interactions.