Background: Most maternal deaths occur during the first 48 h after delivery; thus, a critical time for monitoring possible complications arising from the delivery. Quality postnatal care can contribute to a decrease in maternal mortality and morbidity rates. Despite the importance of postnatal care, it is generally a neglected aspect of maternal and child health services in most developing countries, including Ethiopia. Objectives: The objective of the study was to describe the challenges experienced by postnatal care providers and coordinators in providing postnatal care in the Ethiopian context. Methods: A quantitative cross-sectional descriptive study was conducted and data were gathered from 422 postnatal care providers and coordinators during November 2018. A simple random sampling technique was used to select the respondents and the data were gathered through a self-administered questionnaire. The data were cleaned, coded and entered into the Statistical Package for Social Sciences (SPSS) version 21 for analysis. Open-ended questions for qualitative enhancement were open-coded and thematically analyzed. Results: The findings revealed a lack of physical resources; infrastructure problems; cultural concerns; inadequate capacity building; inaccessibility of health services; unavailability of guidelines; a lack of communication with healthcare users and poor monitoring and evaluation as challenges. Conclusion: To improve postnatal care in Ethiopia and, ultimately, mother and child health, the challenges experienced by postnatal care providers and coordinators have to be dealt with. A strategic action plan with the active involvement of all stakeholders must be developed and implemented to deal with the challenges and improve postnatal care.
The study was conducted in Oromia regional state in Ethiopia during the month of November 2018. Administratively, Oromia is divided into 18 zones that are divided into 309 districts (councils), 44 town administrations and 6,881 kebeles (subdivisions) (16). A quantitative cross-sectional descriptive study was conducted to identify challenges pertaining to postnatal care service delivery in Ethiopia. Data were gathered from a stratified random sample of a population of 2,925 postnatal care providers (2,865) and 60 coordinators at various health facilities, departments, health centers and hospitals and from district and regional health departments. A total sample of 422 respondents was determined, using the single population proportion formula n = Z (α/2)2*P (1-P)/d2 n = 1.962 1 (1–0.5)/0.052 n = 384 The assumptions under this formula were: • n = sample size • Z (α/2) = the value of normal distribution, representing a confidence level of 95% with a value of 1.96. • P = Proportion of the case • d = Margin of error—considering a non-response rate of 10%, the final sample size was 422. The first assumption was that no studies were conducted on the specific topic and the prevalence is considered to be 50% at 95% confidence interval, with a margin of error (confidence limit) of 5%. The other assumption was that there might be a 10% non-response rate. A self-developed questionnaire based on a thorough literature review was pre-tested and used for data gathering. Open-ended questions were included for qualitative enhancement to allow for personal opinions and views. The data collectors received a 3-day training course before the data collection process commenced. The data collectors and researchers distributed an information letter as well as the voluntary consent form among all selected respondents at the health facilities and postnatal care departments. After reading and understanding the information sheet, the volunteers signed the consent form, indicating their willingness to participate. This was followed by questionnaires administration to every consenting participant, requesting them to complete the questionnaire in private in their own time and return the completed questionnaire within 2 days. To enhance the validity and reliability of the instrument, a pre-test was conducted among 5% (21 pre-test respondents) of the sample size that had similar characteristics as the study participants but were selected from health facilities and departments located outside the study areas. Data were gathered by ten purposively selected data collectors. Data were cleaned, coded and captured from the 422 questionnaires into the Statistical Package for Social Sciences (SPSS) software programme (version 21) for analysis. The findings were summarized and presented in tables and pie-charts, using frequencies and percentages. The responses to open-ended questions were open-coded and thematically analyzed. Although the quantitative data obtained provided valuable insights into the challenges experienced, the narrative data that was thematically analyzed provided rich data to allow for a more comprehensive description of the study findings. Ethical approval was obtained from the Research Ethics Committee of the Department of Health Studies, University of South Africa (UNISA) to conduct the study. Permission letters to support the study and gain access into the field were received from the respective administrative offices of Oromia Regional State Health Bureau, from each health facility such as health centers, hospitals, district and regional health departments before involving the participants in the study. The participants received an information letter about the research, the objectives of the research and their right not to participate, not to answer a question or to withdraw from the study at any time during data collection without any negative consequences for them.
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