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Patient reviews frequently praise the professionalism and friendliness of the staff at this healthcare facility. Many note that the nurses, doctors, and even non-medical staff are attentive and caring, contributing to a positive environment. Areas like the children's ward receive specific commendation for cleanliness and festive decorations during holidays. However, to enhance patient experience, attention could be given to reducing wait times, particularly in busy sections like the outpatient and pharmacy services.
Claim This FacilityThis hospital is always crowded especially on the OPD side and the pharmacy. You have to bring your lunch and be prepared to wait.
No service at emergency room, waiting at the door to get in but no one opens, no receptionist, only 1 doctor and no one informs you of what is happening with the patient as no one is allowed in the room with the patient you sit and wait and wonder … I could have driven to Middelburg Hospital and got helped faster .Worst ER hospital service
Service is average
So last Tuesday I landed up Ermelo Hospital Emergency for the first time ever. Alone and not sure what to expect I was pleasantly supprised. Opened a file at Admissions the guy was friendly and jokey…took all of 10 minutes. The Sister was fantastic. (Wish I had gotten both their names). Dr Meyer was on duty and was amazing. I’ve had to go back twice so far for injections and although the hospital is pretty busy during the week it’s not a big deal to wait and so far I’ve found the staff friendly. I’ve only experienced one grumpy person and I just smiled and walked away. You’ll always get that one ‘special’ person that just can’t help themselves. 🤭
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