Patients consistently praise the health facility for its exceptional service quality and staff professionalism, highlighting doctors who go above and beyond in patient care, particularly Dr. Nyasulu and Dr. Osrin. Additional commendations include the hospital’s cleanliness, modern yet historic ambiance, and comprehensive emergency services. Staff members across various departments receive acknowledgment for their attentiveness and warmth. Suggestions for improvement focus on enhancing day-time management and reception experiences to align with the facility’s overall high standards.