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Patients appreciate the exceptional service provided by Nathan and Roelien who continue to shine with their courteous and professional demeanor. Slight enhancements could be made to speed up service and general staff responsiveness, ensuring all customers leave feeling valued and well-served.
Claim This FacilityBad , bad , bad service very poor the ladies are rude . The only person who was nice is the L’Oréal lady but the clicks workers it’s a 0 for me
Really a struggle at Clicks. Most of the times. They seem to appoint these older ladies who are extremely slow, unfriendly and incompetent. I have actually found one of them ‘rude’ and very condescending.
The younger staff members, Nathan and Roelien are amazing. I just turn around and go elsewhere when I see that I have one of the elderly staff members.
The other pharmacy down the lane is just so much more efficient, quicker and sharper in their thinking. More professional service would be appreciated. Clicks WAterstone is a real frustration these days. Did not used to be like this.
Pharmacists are rarely friendly and seem unenthusiastic to help. Service is also painfully slow even if it is quiet. The Clicks “system” is also terrible as it cannot pick up my account that is linked to my card and that takes another 5-10 minutes for them to figure out and nothing is ever done about it. I won’t be supporting Click anymore. Terrible customer experience
not answering their phones!
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