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Patients commend the exceptional service provided by some younger staff members, Nathan and Roelien, at Waterstone Clicks. While these individuals have been positively highlighted for their helpfulness, overall improvements are recommended particularly in addressing wait times and enhancing the general staff responsiveness to provide a more consistently professional service.
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The service here is APPALING. From the pharmacy to the till. From sarcasm to rudeness and extreme lack of enthusiasm for life. I have a name, but I will spare this person. My greeting is not returned, my Club Card gets dropped on the counter in front of my open, receiving hand. Cherry on top is of course an item’s price being incorrect on the shelf. Back to Dischem we go!
They should learn how to smile, greet properly and be helpful. Seriously…how can you work in customer service.
Most useless clicks in the Helderberg area especially with Michelle doing the refund process.
Super unfriendly and rude pharmacists every time I go!
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